Privacy Policy
Last Updated On: 03-Feb-2025
Effective Date: 03-Feb-2025
This Privacy Policy describes the policies of Kroman Car Group S.L., NIF: B12921557, located at Calle Montanejos 46, Castellón 12005, Spain, email: marketing@kroman.es, phone: 964049118, regarding the collection, use, and disclosure of your information when you use our website (https://kroman-automobile.com/) (the “Service”).
By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from the date it is posted, and your continued access or use of the Service after that time constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
1. Information We Collect
We collect and process the following personal data:
- Name
- IP Address
- Browser type and device information
- Usage data (interactions on the website)
2. Legal Basis for Processing (EU Users – GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal bases:
- Consent: When you voluntarily subscribe to our newsletter or accept marketing communications.
- Contractual Obligation: When processing your data is necessary for fulfilling a contract (e.g., responding to inquiries).
- Legitimate Interest: For analytics and improving our services, provided it does not override your fundamental rights.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information.
3. Retention of Your Information
We retain personal information as follows:
- Newsletter subscriptions: Until the user unsubscribes.
- Contact form inquiries: Up to 6 months after resolution.
- Google Analytics and tracking data: 14 months (anonymized).
- Legal and compliance data: As required by law (e.g., tax records).
Residual anonymous data and aggregated information, which do not identify individuals, may be stored indefinitely.
4. Your Rights (GDPR & CCPA Compliance)
Depending on applicable laws, you may have the following rights:
- Right to access, rectify, or delete your data.
- Right to restrict or object to data processing.
- Right to receive a copy of your personal data («data portability»).
- Right to withdraw consent for marketing communications.
- Right to lodge a complaint with a regulatory authority.
📌 To exercise these rights, contact us at marketing@kroman.es. We will respond within the time required by applicable law.
📌 To request data deletion, email marketing@kroman.es with the subject «Data Deletion Request», and we will process your request within 30 days.
You may opt out of direct marketing communications by contacting us. If you withdraw consent for processing certain data, some services may not be available to you.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and track website activity. These include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Used for anonymous tracking and performance analysis (Google Analytics, Matomo, etc.).
- Marketing Cookies: Used for personalized ads and retargeting (Meta (Facebook) Pixel, Google Ads, Flodesk pop-ups).
You can manage or disable cookies through your browser settings or via our Cookie Policy.
6. Data Transfers & Third-Party Services
Your data may be transferred and processed outside the European Economic Area (EEA), particularly in the United States, where some of our service providers (Google Analytics, Flodesk, Meta (Facebook) Pixel, etc.) are located.
We ensure data transfers are protected by Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.
7. Security of Your Information
We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
If you suspect any security breaches, please contact us immediately at marketing@kroman.es.
8. Third-Party Links & External Websites
Our Service may contain links to external websites not operated by us. This Privacy Policy does not cover third-party privacy policies. We strongly advise reviewing the privacy policies of any external sites before providing personal data.
We assume no responsibility for the privacy practices or content of third-party websites.
9. Grievance / Data Protection Officer
If you have any concerns about how your personal data is handled, you may contact our Data Protection Officer (DPO) at:
📍 Kroman Car Group S.L.
📍 Calle Montanejos 46, Castellón 12005, Spain
📧 Email: marketing@kroman.es
We will address your concerns following applicable legal requirements.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with the «Last Updated» date.
If changes are significant, we may notify you via email or through a website banner.
Privacy Policy generated with CookieYes & modified for GDPR & CCPA compliance.